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Program Manager - Control and Compliance Framework

Program Manager - Control and Compliance Framework

Req ID:  28333
Department:  PRJPA - I.AM project (30680957)
Division:  Talent and Culture (T87600)
Job Family:  Banking / Core (default)
Location:  Melbourne

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.


The Program Manager - Control and Compliance Framework is critical to making this happen and will drive employee experience by assessing employee and business needs, delivering end-to-end employee journeys through employee focused solutions. It will also be entailed to provide advice and guidance to employees, navigating solutions and escalating unresolved cases where necessary, taking accountability for the employee experience. In addition, this role’s responsibilities will include:

  • Understanding business needs and executing end-to-end delivery of employee journeys (i.e., Recruitment, Employee Relations, etc.), and partner with stakeholders to achieve successful business outcomes
  • Receive, prioritise and resolve employee queries and cases aligned to the Tribe and Team mission and scope, taking end-to-end ownership of the employee experience
  • Resolve problems specific to a case keeping the employee top of mind and following appropriate policies and procedures
  • Act as an SME and coach by providing functional advice to the team members to meet the challenges related to their functional areas
  • Identify and drive process improvements based on information coming from queries, and create relevant case reports aligned to the team’s mission and journey
  • Maintain date integrity through robust governance, and continuously improve the quality of data while supporting internal risk assessments, control design and testing and risk remediation activities


Role Location: 833 Collins Street, Docklands VIC 3008

Schedule: Full-time, 40hrs/week

Role Type: 21 months Fixed-term

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

  • Generalist HR skills, with one or more experience in – Recruitment and Resourcing, Learning Design, Remuneration and Reward, Employee Relations, Health, Safety and Wellbeing
  • Data-driven decision making and human centred thinking
  • Ability to build relationships and influence
  • Consulting, and execution skills


You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.


But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.


We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.


You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.


To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 28333.

Job Posting End Date

08/02/2023image, 11.59pm, (Melbourne Australia)

Apply now »