About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a member of the Simplification Tribe, our mission is to help our customers achieve their goals by providing modern and simplified product solutions as we move towards the future of ANZ Plus, while reducing risk, cost, and complexity in our Classic portfolio.

The Simplification Tribe are known for their great culture of collaboration, delivery, high performance and fun, supported by an approachable and inspiring leadership team. In joining this Tribe, you will be working in a group of highly engaged, diverse, and interesting people. 

The Simplification Tribe are responsible for Divisional Simplification across Australia Retail, including product and service simplification, product decommissioning and paper reduction initiatives. This role will work closely with other squad members from the Tribe as well as our business partners to decommission products to support our move towards future state.

If you have existing experience in Business Analysis, Product Management or Change Management and Implementation, this role may be a great fit for you!

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 12 month Fixed-term
Role Location: Melbourne or Brisbane
Work Hours: Full-time

What will your day look like?

As a Journey Expert within the Product Decommissioning Stream, you will be responsible for:

• Delivering on squad and tribe goals to maintain our awesome team culture
• Breaking down initiatives into a delivery roadmap of features, deliverables and epics
• Work with your squad to facilitate collaborative sessions with our stakeholders, define user stories, write business requirements and support end to end delivery of initiatives
• Analyse multiple sources of data so that we are making data-driven decisions, weighing up effort, feasibility and risk
• Managing operational readiness; working with all stakeholders to ensure end to end Simplification delivery readiness and endorsements
• Contributing to the ‘test & learn’ culture within the squad, encouraging best practices around reviews, quality and documentation
• Supporting product and policy governance requirements
• Working with our risk partners to identify and manage risks and controls for our activities

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Demonstrated experience or expertise in one or more of the following disciplines: project management, business analysis, product management, change management and implementation including customer and banker communication
• Excellent stakeholder management skills, with strong influencing and relationship building ability to ensure business and customer impacts have been fully considered.
• Excellent communication skills including: documentation, facilitation, and management skills to develop training materials, document procedure guides, update collateral and write communications.
• Comprehensive understanding of a range of problem-solving techniques with an ability to multi-task and be highly adaptable to change and ambiguity.
• A proactive attitude and curious mindset with the ability to explore customer needs collaboratively, using data to drive decision making
• A desire to continuously learn new techniques and technologies, bringing innovative ideas into the squad.
• Experience in delivering projects using Agile methodologies within dynamic, fast-paced setting as well as familiarity with agile tools such as Confluence and JIRA would be highly regarded.
• CAP, Vision +, CTM experience preferred, but not required

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 88425 .
 

Job Posting End Date

13/03/2025 , 11.59pm, (Melbourne Australia)