About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

At ANZ, safeguarding our customers, employees, and business through robust non-financial risk management isn’t just a priority—it’s a commitment that shapes our future. As the Business SME for NFRHub, you will be at the forefront of this mission, driving the evolution of how we identify, manage, and mitigate operational risks and compliance challenges in a rapidly changing environment. Your expertise will directly influence our ability to deliver on our promise of trust and excellence.

In this pivotal role, you will champion the configuration and continuous improvement of our GRC tool, making it a seamless and empowering experience for our people. Leveraging your leadership, business acumen, and Agile mindset, you’ll ensure our systems are not only aligned with the NFR Framework but are also intuitive and accessible for every business user. Collaboration will be at the heart of your work—you’ll partner with Risk SMEs, Business Governance & Controls, Technology, Reporting, and Change & Learning teams to translate complex business and regulatory needs into practical, effective solutions. Together, you’ll help embed a culture of proactive risk management and enable ANZ to thrive in a world of evolving challenges.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 12 Months Fixed Term
Role Location: Melbourne
Work Hours: Full-Time

What will your day look like?

As a Senior Project Manager, you are accountable for: 

• Shape the Future of Risk Management: Partner with NFR Framework and Governance teams, as well as business stakeholders, to gather insights and co-create the next generation of our non-financial risk GRC tool, NFRHub. Your adaptability and people skills will help you tailor your approach to every unique challenge and stakeholder.
• Be a Data Detective: Dive into data, industry research, and feedback—both numbers and stories—to uncover what our business truly needs. Your discoveries will fuel smarter decisions and drive meaningful change.
• Master Your Craft: Use your system management expertise to map the end-to-end lifecycle. Spot what’s working, what’s not, and where we can raise the bar—then help standardise and embed improvements across the organization.
• Design Solutions That Stick: Bring your ideas to life through engaging presentations and prototypes. Collaborate with colleagues to turn business needs into intuitive system features, flexing your style to suit every audience and situation.
• Focus on What Matters Most: Help plan releases and prioritise the backlog, ensuring our efforts align with strategic goals. Your input will keep delivery plans on track and focused on what delivers the most value.
• Keep the Release Train Running: Clarify and confirm features and epics, ensuring everyone’s on the same page. Take an active role in stand-ups, showcases, and retrospectives—removing roadblocks and smoothing the path for successful releases.
• Tell the Story, Drive the Change: Work with Change colleagues to craft compelling narratives and learning resources that make complex concepts simple and help embed NFRHub across the business.
• Unite Diverse Voices: Support the rollout of NFRHub changes, respond to questions, and foster a collaborative environment where everyone can contribute to great outcomes.
• Champion Risk Governance: Proactively identify, manage, and resolve delivery risks and issues. Support non-financial risk governance through active participation in advisory and risk forums.
• Grow Yourself and Others: Invest in your own learning and development, while supporting your colleagues to grow and succeed alongside you.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Courage and commitment to drive change.
• Able to build strong, collaborative, open working relationships and influence/negotiate to constructively challenge and allow for robust conversations to achieve desired outcomes while maintaining the relationship.
• An ability to think about and solve complex issues in a strategic manner, considering the broader context and implications and using a range of analytical techniques.
• Ability to explore user needs in a data-driven way, develop and implement innovative solutions, test the outcomes, and iterate.
• Strong user experience skills and experience in applying HCD techniques to optimise customer journeys and experiences.
• Strong project management skills, with an ability to manage competing priorities and conflicting issues in a professional/risk-based manner.
• Experience / Certification with Agile and sound knowledge of Scrum and iterative release delivery.
• An inquisitive mindset with an ability to identify opportunities for continuous improvement and implement solutions that enhance the user experience.
• Resilience and a fast-paced approach with a strong growth mindset.
• Experience in managing the delivering of work via 3rd parties or partnerships and/or teams across multiple functions (network of teams)

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 104793 .
 

Job Posting End Date

24/11/2025 , 11.59pm, (Melbourne Australia)