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Req ID:  30784
Department:  Workflow; Auto & Doc Mgmt IN3 (87001829)
Division:  Group Technology (T77000)
Job Family:  Engineering

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. 

Job Title: Analyst, 4.2

Job Location: RMZ Eco World

As a Analyst in Intelligent Automation, you’ll be working as part of a high performing cross-functional team that focuses on Customer Communications Management. You will work to deeply understand the business environment to refine requirements to increase the quality and efficiency of the customer outcome being delivered by the Squad and ensure the stability of systems.

You will have a comprehensive knowledge of the business and its customer related drivers as well as the technical systems that support the business. As an analyst it is expected that you will be a go-to person for solving problems in your Domain of expertise. 

What will you bring?

  • Experience working on Pega PRS application functionalities
  • Able to articulate business and customer drivers relevant to the work at hand
  • Experience in requirements gathering, user stories documentation, and supporting development, testing and implementation of workflow applications
  • Experience in transition of teams to new workflow applications by working with stakeholders from Business, Technology teams, have managed release activities
  • Ability to understand and document current and future states and ability to verify, validate and communicate requirements with Stakeholders
  • Ability to prepare for and conduct elicitation using a broad range of innovative elicitation practices, and techniques
  • Experience in translating requirements into user stories and acceptance criteria
  • Strong communication skills, both written and oral, to communicate business analysis outcomes
  • Ability to facilitate workshops with stakeholder groups and Interest/curiosity in business analysis industry trends
  • Lead the coordination and execution of release activities across Squad/s and/or Technology Areas
  • Joint design of release plan with Product Owner, TPL to ensure alignment of priority and timeframe between business portfolios and technology Domains 
  • Embed release engineering practices to influence the optimization and flow of value through the releases 
  • Continuous aggregation and communication of backlog and feature progress, dependency progress and major impediments effecting the release 
  • Track and resolve impediments for the sprint & release and Translation of business initiatives into cross-platform or cross-Tribe releases 
  • Fit-gap analysis and feasibility assessment across the platforms/Tribes within the domain against the scope/timeframe/value of release 

So, why join us?

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career

We are responding faster to changing customer requirements, focusing on the things that matter the most, energizing our people, eliminating waste and reducing bureaucracy

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded

ANZ recognizes the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit

You may apply for this role by visiting ANZ Careers and search for reference number 30784


Job Posting End Date

01/02/2023image, 11.59pm, (Melbourne Australia)

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